QUESTIONS

Q-1 Manish Chander felt,  he has  a very good idea for  improving the efficiency of his department. he asked his superior, Mr Chandan singh bangia , for a meeting and discussed the idea with him .at the end of the meeting manish left with a sense of dissatisfaction, feeling that Mr chandan singh had not really listen to his idea.  reflecting on what happened during the meeting manish recalled the following:

a. mr chandan singh maintained eye contact while manish was speaking.

b. mr bangia asked quite a few questions

c. manish kept looking at his watch.

d. mr chandan singh did not interrupt manish even once.

which of the above behaviours could have resulted in manish’s feeling that mr chandan singh had not listened to his idea.

(i) a,b,c  (ii) a,b (ii) c only

explanation :

statements a,b,c indicates that mr chandan singh was actively listening to manish.

statement c describes manish’s behaviour , and is not related to mr chandan singh’s level of listening

manish’s sense of dissatisfaction is either unfounded , or has been caused by some other cues that he has not recalled.

hence, the correct answer is option 4.