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HCS Preliminary Exam 2016-17 Paper –II(CSAT) Free Questions Download - Kushmanda EducationKushmanda Education
Published On: Sat, Sep 10th, 2016

HCS Preliminary Exam 2016-17 Paper –II(CSAT) Free Questions Download

HCS Preliminary  Exam  2016-17 Paper –II(CSAT) Free Questions Download

HCS PRELIMINARY  EXAM  2016-17

PAPER –II(CSAT)

DECISION MAKING

1 . Your senior officer has assigned you the work

of  improving communi c a t i on i n your

organisation. Most of the latest circulars are

poorly drafted. You will….

(a) Take help of a college teacher to improve

upon the language of your subordinates.

(b) Ask your subordinate to use dictionary to

choose appropriate wor ds  in their

communication.

(c) Personally draft all letters, circular and

different correspondences.

(d) Personally review those communications

that have implications to common people.

 

2 . Village Panchayat finds several irregularities in

a wage employment scheme including under

payment, irregular payment, etc. In order to

solve the problem it should…

(a) Open bank ac c ount  of  i ndi vi dua l

beneficiaries and avail on line payment

facility.

(b) Ensure every work to be measured well in

time and sufficient funds are available in

bank accounts and labours avail banking

facility.

(c) Both ‘a’ and ‘b’ above.

(d) None of the above.

 

3 . In a town on main road there happens a

number of accidents regularly. In order to solve

the problem a senior police official should….

(a) Order for speed brakers almost every half

kilometer of road.

(b) Fi x up s pee d l i mi t s  f or  vehi c l e s  and

enforcing it.

(c) Warn the people to be vigilant and avoid

accidents.

(d) All the above.

4 . A fifteen year old child has lost both of his

parents and has none to look after. It he is not

as s i s t ed,  he  wi l l  ha ve  t o di s c ont i nue hi s

education. You are an administrative officer. If

the child approaches you for help you will….

 

(a) Arrange him a part time job in a business

establishment so that the child could take

care of himself and his study.

(b) Employ him in your own office and ask

him to continue his study.

(c) Keep him into your house and will bear all

of his expense.

(d) Ask an NGO to take care of him.

 

5 . A house owner is not maintaing his house for

the last 10 yrs and the tenant finds so many

inconvenience. In fact the house owner wants

that under the given situation, tenant will vacate

the house. The tenant has no alternatives and

has to continue into the house. He should…

(a) Request once more to do the maintenance

work as per rent agreement.

(b) He s houl d appr oac h a c i vi l  c our t  f or

redressal of his grievances.

(c) Get the necessary maintenance done by

making suitable deductions from rent.

(d) Should continue to live as before.

 

6 . There is a fair price shop dealer who is very

irregular in opening his shop. He also charges

a  pr e mi um on var i ous  c ommodi t i e s .  A

consumer should….

(a) Approach a Di st t .  Consumer Form for

redressal of his grievances.

(b) Meet an administrative officer who has

issued him the license of fair price shop

and make a formal complaint.

(c) Make an application before local Panchayat

for redressal.

(d) Warn the owner of fair price shop of serious

consequences.

 

7 . There is an important project which has to be

completed definitely within a month. Before

ass i gni ng t he s pec i f i c  r es ponsi bi l i t y,  eac h

member has to receive a three day intensive

training for a particular discipline. You will….

(a) Train each of the member in two discipline.

(b) Train each of the member in one discipline

and a two day leave to relax.

(c) Besides training each of them, will go for

their health check up.

(d) Prefer on the job traning.

 

8 . You have joined in an organization as chief

executive officer. The organization has been

c r ea t e d f or  i ndus t r i a l  de ve l opment  of  a

par t i c ul ar  a r e a .  I n or de r  t o mot i vat e t he

workforce and streamline the functioning of the

organization you will…..

(a) Train your workforce so that they could

understand some of the good techniques of

some of the key industries.

(b) Mot i vat e your  wor ker s  and of f i c er  t o

priorities grievance redressal.

(c) Ta ke  e f f e c t i ve  s t e ps  t o de vel op ke y

i nf r a s t r uc t ur e  t o f a c i l i t a t e i ndus t r i a l

devel opment  a nd as k your  peopl e  t o

facilitate the process.

(d) Look for corruption related issues.

 

9 . You are incharge of the marketing segment of

a public sector enterprise which manufactures

certain commodity for public use. In order to

boost the marketing, you will…..

(a) Ensure that price of the commodity should

be reasonable and cheaper.

(b) Gi ve pri ori t y t o cus t omer care f aci l i t y

including training your work force.

(c) Go f or  bi g a dver t i s eme nt s  i nc l udi ng

advertisement through print and electronic

media.

(d) Adopt the practice of wait and watch and

advi ce your subordi nat es t o st udy t he

market.

 

10. You have  t o i ns pe c t  a n of f i c e  of  your

subordinate, who is personally hard working

and sincere but little careless in the management

of his office. You should……

(a) Re pr i mand your  s ubor di na t e  of f i c e r

publicly to mend his way.

(b) Advi c e your  s ubor di na t e  t o de vot e

considerable time on office to set the things

in order.

(c) Look only brighter side of the officer and

praise his work to boost his morale.

(d) Fix up responsibility on the other official

and direct your subordinate to be careful.

11. You have joined in a new organization which

has j ust  been creat ed.  In order to run t he

organization, certain things are quite essential,

hence you will……

(a) Immediately purchase a photocopies and a

fax machine.

(b) Purchase a vehicle, so that you could move

frequently according to demand.

(c) Appoi nt  s ome  of f i c e guar ds  be c aus e

security of the office is very essential.

(d) Appoint a cashier cum accountant, because

this is extremely essential for running an

office.

 

12. You are head of a raiding party that has been

assigned the work of raiding a business premises

of a private organization you notice that one of

your subordinate has devel oped some soft

attitude towards the businessman. You will….

(a) Reprimand him on the spot and ask him to

reform himself.

(b) Make a formal complaint against him to

the chief of the organization.

(c) Closely watch him, take away his work

and assign him some insignificant work.

(d) Ignore him as nothing has happened.

 

13. You are a senior civil officer of a district and

has to address senior bank officers of the district

r ei t e r a t i ng gove r nme nt  c ommi t me nt  of

f i na nc i ng s e l f  e mpl oyment  s c he me s .  The

meeting has been called in the back ground of

the very poor performance of the banks in this

regard. You will…

(a) Request the bank officials to be considerate

e nough t o f i na nc e  t he  pendi ng c as e s

because t he scheme rel at es t o povert y

alleviation programme.

(b) Warn the bank official that govt. will take

stringent measure including punish those

whose performance will not be upto the

mark.

(c) Suggest the bank officials that they should

strictly go by recommendation of the state

government  of f i c i al s and di sbur se t he

money then and there.

(d) Reiterate government instructions in this

r e ga r d a nd t e l l  t ha t  whi l e  di s t r i c t

administration will be happy to appreciate

the concerns of the banks, it is equally

important to finance the genuine claims of

the people.

 

14. There is a serious flood in your district where

a large number of people have to be evacuated

and brought to safer place and provided with

flood relief. Your subordinate officials are doing

excellent job in mitigating the sufferings of the

people. You have decided to raise the morale

of your work force by …

(a) Recommending to state govt. that once of

your officer should receive out of turn

pr omot i on be c aus e  he  ha s  done  a n

exemplary work.

(b) Of the ten such officers two of the officers

must get a cash prize of 5000=00 each from

the state govt.

(c) Hal f  of  your  wor kf or c e mus t  get  a

c omme nda t i on l et t e r  e a c h f or  a n out

standing achievement.

(d) None of the above.

 

15. You have called a peace committee meeting of

both communities in a particular police station

whi c h ha s  a  ver y poor  t r a c k r ec or d of

communal disturbances in the past. As an S.H.O

consider the various options.

1 . You will allow both parties to openly air

t hei r gri evances  agai nst  each ot her as

nothing ill will should remain in their mind.

2 . You will request and solicit their cooperation

in maintaining communal harmony, but

warn also of the serious consequences if

any one tries to disturb the peace.

3 . You will ask them to voluntarily give the

name of five criminal elements of their own

community, who might disturb the peace.

Select the correct code:

(a) Only 1

(b) Only 2

(c) Only 3

(d) All 1, 2 & 3

 

16. An antisocial element is hiding himself in house

after committing a major crime. People of near

by area have encircled the house and want to

set fire the house to take revenge. You are a

police officer with a small contingent of armed

constables with you. You will…

(a) Allow the people to air their grievances by

setting fire the house.

(b) Shout the criminal to come out so that

pe opl e  c oul d a s k hi m why he  ha s

committed the crime.

(c) Resort to fire few rounds so that mob could

be dispersed and the criminal could be

taken into custody.

(d) Try to arrest few ring leaders who are

instigating the people.

17. There is a land dispute between two people,

one a very influential rich person and other a

very poor person. After a detailed hearing you

find equal merit on both sides. What will be

your course of action?

(a) Decide the case in favour of influential

person, because he had been very friendly

to you.

(b) Decide the case in favour of poor person

because you feel it is always better to favour

an oppressed person.

(c) Ask from both of them, and if they both

agree, go for a lottery.

(d) Go for arbitration, which can satisfy both,

if the law permits.

18. There is a sensational case in town, where a

rich and an influential man has kidnapped the

daughter of a poor man. Media, civil society

etc are making a strong representation. As a

district police chief you will…

(a) Constitute a special team for investigation

of the case and go for monitoring the case

on a day to day basis.

(b) Bring out an encounter specialist police

official and hand over the task to him to

eliminate the kidnapper to get a public

applause.

(c) Lead personally in the matter by raiding

the hideouts and arresting the kidnapper.

(d) Sound a red alert in the district and ask

the police officials to check every outgoing

and incoming vehicle.

 

 

19. A cabinet rank minister is taking a meeting of

group of officials where he had informally made

a direction that laptops purchased for education

promotion scheme should be distributed among

his partymen who have helped him to get him

elected. Rest of the officers are looking to you

because you happen to be senior most among

rest. You will…

(a) Make a strong protest and ask your officers

not to agree what honourable Minister is

directing.

(b) Ask the minister if he could give a written

order to what he is orally directing.

(c) Make aware the honourable Minister about

the purpose of procurement of computer

and express your inability to comply in

a bs e nc e of  a ny ot he r  gove r nme nt

instruction.

(d) Make the news informally avai lable to

media,  so that misdeeds of honourable

Minister is leaked and he is embarrassed.

20. You are an administrative officer and have made

a field visit where villagers have made repeated

complaints regarding one of your subordinate

who asks money on behalf of your name. You

are seriously embarrassed by the allegations. You

will…

(a) Call the employee and if he admits that he

has collected money in your name, ask him

to return the money to the people and warn

him so that he does not repeat this act in

the future.

(b) File a criminal case in the local P.S. under

preventions of corruption Act.

(c) Suspend him and seek an explanation for

initiating departmental proceeding.

(d) Get  hi m t r ans f er r ed f r om t he pr es ent

assignment.

 

21. You are an admi ni st rat i ve of f i cer and are

occupyi ng a ve r y i mpor t a nt  pos i t i on i n

conducting of elections. An important minister

of the state govt. is putting pressure on you to

help his party candidate during elections. You

will…

(a) Make a formal complaint with Election

commission of India and seek its approval

for filling a criminal case.

(b) Contact the Election observer stationed in

your constituency and solicit his advice.

(c) Explain to the Minister your inability to

what he proposes and say that with ‘model

code of conduct’ into operation, it is illegal

to influence the officials connected with

elections.

(d) Insure that the news should be leaked and

Minister should be put in a tight corner.

 

22. You are a senior administrative officer incharge

of civil supply in your district. There are serious

complaint of shortage of Kerosene oil in the

district. Kerosene oil is sold only through PDS

outlets. Most of the shop owners are connected

with the local MLA. You will…

(a) Request  t he MLA to make t he deal ers

understand the gravity of the situation.

(b) With the help of other supply officials raid

some of the PDS premises and file criminal

cases against those that you find indulged

in illegal trade.

(c) Go f or  t i ght e ni ng of  t he  vi gi l anc e

Commi tt ee and ask f or ext ra quot a of

Kerosene to bridge the gap of demand and

supply.

(d) Both ‘b’ and ‘c’ above.

 

23. In a crowded market place around 7.30 P.M.

there is a bomb blast. Many people are feared

to have been killed and/or seriously injured in

the blast. You are a senior administrative officer

incharge of the distt. You got the information

of the blast at 7.35 P.M. You will…

(a) Personally rush to the place of occurrence

and start sending the dead and injured in

the local hospital.

(b) Ask the police, health and civic authorities

to swing into action and also sound an

alarm at the major hospitals for emergency

duty.

(c) Be in touch with the anti-terrorist squad of

the state headquarter to provide expert

help.

(d) Call a press meet to tell the press people of

the incident and to request them not to

publish unverified information.

 

24. A young IPS officer has joined a district as its

police chief and notices that Junior police officials

fail to take strong action against the criminal

el ement s because they have support of an

influential leader of a ruling party. He will…

 

(a) Suspend two subordinate officers who are

very close to ruling party leader.

(b) Raid the housing premises of the ruling

party leader to send the correct signal.

(c) Both ‘a’ and ‘b’

(d) None of ‘a’ or ‘b’ or ‘c’.

25. A patrolling party headed by a middle ranked

police official while on a routine patrolling duty

finds that two people carrying bags and riding

on a s c oot er  a r e  movi ng i n a s us pi c i ous

circumstance in a busy market place. Patrolling

party will…

(a) Give a hot chase to scooter and closely

watch its movement.

(b) Shout and make the scooter to stop and

search the article in the bag.

(c) Both ‘a’ and ‘b’.

(d) Neither ‘a’ nor ‘b’

26. In a remote village a civil officer incharge of

antipoverty alleviation programme notices that

resources meant for poor people are being

mi s us e d a nd mi s a ppr opr i a t e d by vi l l a ge

headman in connivance with the local officials.

He will…

(a) Ask explanation from local official why

there had been misappropriation of funds

made and why he should not be made

accountable.

(b) Ask from village headman why he should

not be held accountable and also removed

from his post.

(c) Institute a criminal case against both local

officials and village headman and also stop

the work till guilty are punished.

(d) Solicit guidance from state government

what to do under given situation.

 

27. During summer season, it has been the regular

feature that most of the source of water get dry

including the only public hand tube well located

in the centre of a village. A civil officer incharge

of relief operations should take some advance

measures including…

(a) Desilting of wells and ponds so that there

could be enough water available.

(b) Convincing the people to have as many

deep hand tube wells.

(c) Arranging f or water suppl y by mobi le

tankers as is done in urban areas.

(d) Recommendi ng t o state government to

have system of water supply done through

pipe lines along with an over head water

tank of a very high capacity.

28. In a particular village, 10 villagers have become

landless because their land has been acquired

for a public purpose. All the ten families are

very poor and were sortly dependents on the

land which they have lost. They approach to a

senior revenue officer of the distt. for help. The

officer will…..

(a) Allot some govt land which is available in

nearby village and at present being used as

the grazing ground of the cattles.

(b) Advice the affected people to look for other

options and will direct concerned officials

and banks to do all possible assistance.

(c) Ask the village Panchayat, if the 10 families

could be provided with any assistance.

(d) Request some NGO if they could help the

10 families for any alternative job.

 

29. Street dogs have become a great problem in a

particular town. The town administration, as a

long term policy decision will…

(a) Ask some NGO to take care of street dogs

and request them to take some steps which

could reduce the problem.

(b) Catch hold of majority of street dogs and

release them in some distant villages.

(c) Streilise the male dogs in order to prevent

the reproduction.

(d) Appeal the people living in town not to

feed the street dogs so that they could die

on the account of hunger

 

30. There is a large scale encroachment  on a

municipal land mostly by small shopkeepers.

The encroachment is in practice for the last 10

yrs and the municipal authorities have decided

upon to remove them with the assistance of

civil and police administration. They will…

(a) Ask the affected shopkeepers to voluntarily

vacate the land family otherwise they will

be forcefully removed

(b) Contract ure some shops and wi l l  gi ve

preference to those in allotment who will

voluntarily vacate the municipal land

(c) Forcefully get the municipal land vacated

and ask the encroachers to bear the cost of

removal.

(d) Enter into dialogue with encroachers and

try to reach into a settlement

 

31. A senior education dept official wants to develop

and maintain public libraries in rural areas. He

will…

(a) Ask field level education deptt offi cial

prepare a plan estimate for development

and maintainance of public libraries.

(b) Advi c e  f i e l d l eve l  of f i c i a l  t o i nvol ve

educational institutions for development of

libraries.

(c) Expect educators in rural areas to come for

wa r d a nd hel p i n de ve l opi ng a nd

maintaining libraries.

(d) Re que s t  t he PRI  t o pr e par e  pl a n f or

development and maintainance of libraries

 

32. For containing corruption it is very important

to provide security to whistle blowers. In an

incident, a person was beaten mercilessly when

he e xpos e d va r i ous  i r r e gul a r i t i e s  i n

implementation  of development scheme in

particular Distt.

The distt. police chief should…

(a) Per s onal l y i nves t i gat e t he mat t er  and

identify the culprits and ensure that they

are brought to justice.

(b) Ge t  t he i nve s t i ga t i on done  by a

professionally competent police officer and

take initiative for speedy trial.

(c) Start a massive manhunt for the accessed

and approached  than and ensure that

guilty get an exemplary punishment.

(d) Ensure t he protect ion of  other whi st l e

blowers and take up the present  case as a

test case so as to care people confidence.

 

33. You a r e  s eni or  of f i c e r  of  t he  e l e c t r i c i t y

department. A poor man has come before you

with a grievance that your junior officers are

threatening him to pay electricity bill otherwise

they will disconnect his domestic connection.

The poor  man i s  r epeat edl y pl eadi ng f or

verification of inflated bill. You will…

(a) Ask the poor man to pay the pending bill

first and then file a grievance petition.

(b) Ask one of your subordinate to checkup

inflated bill and in the mean time do not

disconnect his connection.

(c) Ask him to meet the concerned officer and

place the problem before him.

(d) Take a grievance petition from the poor

man and endorse it to concerned officer

for appropriate action.

 

34. You are a revenue of ficer and under your

jurisdiction there is a disputed land on which

some members of weaker section are making

claim. An influential member of the locality is

also making a claim. You are the competent

officer to decide such claims and counterclaims.

You will…

(a) Issue notice to both parties and ask them

to appear through their lawyer before you.

(b) Seek instruction from your senior officer as

it is a very sensitive matter.

(c) Depute a subordinate officer for enquiry

a nd t ake  de c i s i on s t r i c t l y a s  pe r  hi s

recommendations.

(d) Make a personal enquiry and examine the

records produced by both parties to take

final decision.

35. You are a senior officer incharge of civil supply

matters. Various reports are reaching to you

regar di ng organi zed cor rupt i on and ot her

malpractices in which your subordinates are

important beneficiaries. People of the rural areas

are making complaints and you have finally

decided to take appropriate steps. You will…

(a) You will recommend for mass transfer of

your subordinates.

(b) Computerize the whole system in order to

reduce the element of discretion.

(c) Constitute vigilance committee for each fair

price shop and bring transparency and

accountability.

(d) Seek instruction from government.

 

 

1 .  (d)

2 .  (b)

3 .  (b)

4 .  (a)

5 .  (c)

6 .  (b)

7 . (a)

8 . (c)

9 . (b)

10. (d)

11. (d)

12. (c)

13. (d)

14. (d)

15. (b)

16. (c)

17.  (d)

18.  (a)

19.  (c)

20.  (a)

21.  (c)

22.  (b)

23.  (b)

24.  (d)

25.  (c)

26.  (a)

27.  (a)

28. (b)

29. (c)

30. (b)

31. (d)

32. (d)

33. (b)

34. (c)

35. (b)

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HCS Preliminary Exam 2016-17 Paper –II(CSAT) Free Questions Download
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